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Hey guys, its been a while since I've been very active lately, but I swear, its for a good reason: During the past semester I had my first introductary programming class (started with C++), and for my final project I started on a DirectX analyzer, which turned into the Source Diagnostic Tool. Basically what it does is it gets your system information from systeminfo and dxdiag, and spits out a txt file which ideally would be posted with tech support requests. From there, it will ask you if you want to troubleshoot your game problem, similar to my tree, but more detailed and more dynamic. I'm still working on the diagnostic troublesooting part, and could use some people to help me test my text dumper. There are a few bugs (mainly with the graphics) that need fixing, but if you find any or if the program crashes let me know what it was doing and your computer specs. So without futher adiu:
Source Diagnostic Tool Screenshots: I could use a few people to run the program and see if the text output is, a) correct, and b) accurate. Suggestions, questions, comments, etc are always appreciated. Contact me here on TF2F or on Steam.
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the text dump had a huge space after the network cards list, and then at then end of the document it has a network connections title and then nothign after it...
i guess i could put it in here:
-----------------------------
Source Diagnostic Tool Report
-----------------------------
Basic System Information:
> Time of Report: 6/26/2009, 21:16:31
> Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
> Architecture:
> Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
> Memory: 2302MB RAM
> Graphics Card: NVIDIA GeForce GTX 260
> Graphics Driver Version: 5.10.0000.5794 (English)
> DirectX Version: DirectX 9.0c (4.09.0000.0904)
> Audio Out: Realtek HD Audio output
> Audio In: Realtek HD Audio Input
Detailed Information:
------------------
System Information
------------------
Time of this report: 6/26/2009, 21:16:31
Machine name: BOCKSCOMP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: 132-CK-NF78
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 2302MB RAM
Page File: 1992MB used, 2203MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_12653842&REV_A1
Display Memory: 896.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8618 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/10/2009 06:03:00, 5908608 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
------------------------
Operating System Details
------------------------
Virtual Memory: Max Size: 2,048 MB
Virtual Memory: Available: 2,001 MB
Virtual Memory: In Use: 47 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\BOCKSCOMP
Hotfix(s): 13 Hotfix(s) Installed.
[01]: File 1
[02]: File 1
[03]: File 1
[04]: File 1
[05]: Q147222
[06]: S867460 - Update
[07]: IDNMitigationAPIs - Update
[08]: NLSDownlevelMapping - Update
[09]: KB963027-IE7 - Update
[10]: KB898461 - Update
[11]: KB915865 - Update
[12]: KB958644 - Update
[13]: XpsEPSC
NetWork Card(s): 4 NIC(s) Installed.
[01]: 1394 Net Adapter
Connection Name: 1394 Connection
DHCP Enabled: Yes
DHCP Server: N/A
IP address(es)
[02]: NVIDIA nForce 10/100/1000 Mbps Ethernet
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.104
[03]: NVIDIA nForce 10/100/1000 Mbps Ethernet
Connection Name: Local Area Connection 2
[04]: Hamachi Network Interface
Connection Name: Hamachi
DHCP Enabled: Yes
DHCP Server: 5.0.0.1
IP address(es)
[01]: 5.179.226.55
-------------------
Network Connections
-------------------
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also after the page with the text dump, hitting next closed the program... not sure if thats intended since i didnt have any problems or what... maybe if its intended instead of saying next it should say finish.
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Yeah, seems to be happening alot with XP. Apparently the difference between systeminfo in XP and Vista is a matter of capitalizations. Its Net Work in XP and Net work in vista, causing the program to ignore it. Fixed, thanks man! EDIT: I also noticed that it didnt properly determine 64 or 32 bit in XP. Working on finding the problem... reply to second post: Yes, its not supposed to do anything yet. I want it to go into the troublshooting procedure (which isnt started yet). I've added a quick page to say that the program is finished.
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Ok here's what I got.
On the page where it tells me that there is an error, did it actually detect an error? or is it just there for testing purposes?
On that same page, the Operating System and Manufacturer go off the end of the page and after it says Vista, there is some white block that i assume should have been a (R) symbol (the registered trademark thing).
not any big errors, just nitpicking
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-----------------------------
Source Diagnostic Tool Report
-----------------------------
Basic System Information:
> Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
> Architecture: 32-bit
> Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, MMX, 3DNow (2 CPUs), ~3.0GHz
> Memory: 3072MB RAM
> Graphics Card: NVIDIA GeForce 9800 GT
> Graphics Driver Version: 5.10.0000.5559 (English)
> DirectX Version: DirectX 9.0c (4.09.0000.0904)
> Audio Out: Realtek HD Audio output
> Audio In: Realtek HD Audio Input
Detailed Information:
------------------
System Information
------------------
Time of this report: 7/4/2009, 14:15:15
Machine name: ATHENA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7388
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, MMX, 3DNow (2 CPUs), ~3.0GHz
Memory: 3072MB RAM
Page File: 748MB used, 4208MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_23721682&REV_A2
Display Memory: 512.0 MB
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor: Dell 3008WFP(Digital)
Monitor Max Res: 2560,1600
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8250 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/27/2009 10:03:00, 6186880 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
------------------------
Operating System Details
------------------------
Virtual Memory: Max Size: 2,048 MB
Virtual Memory: Available: 2,000 MB
Virtual Memory: In Use: 48 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\ATHENA
Hotfix(s): 96 Hotfix(s) Installed.
[01]: File 1
[02]: File 1
[03]: File 1
[04]: File 1
[05]: File 1
[06]: File 1
[07]: File 1
[08]: File 1
[09]: File 1
[10]: File 1
[11]: File 1
[12]: File 1
[13]: File 1
[14]: File 1
[15]: File 1
[16]: File 1
[17]: File 1
[18]: File 1
[19]: File 1
[20]: File 1
[21]: File 1
[22]: File 1
[23]: File 1
[24]: File 1
[25]: File 1
[26]: File 1
[27]: File 1
[28]: File 1
[29]: File 1
[30]: File 1
[31]: File 1
[32]: File 1
[33]: File 1
[34]: File 1
[35]: File 1
[36]: File 1
[37]: File 1
[38]: File 1
[39]: File 1
[40]: File 1
[41]: File 1
[42]: File 1
[43]: File 1
[44]: Q147222
[45]: KB918439-IE6SP1-20060530.145346 - Update
[46]: KB918899-IE6SP1-20060725.123917 - Update
[47]: KB925486-IE6SP1-20060918.120000 - Update
[48]: KB911567-OE6SP1-20060316.165634 - Update
[49]: KB952069_WM9
[50]: KB917734_WMP8
[51]: KB811113 - Service Pack
[52]: KB936929 - Service Pack
[53]: KB923561 - Update
[54]: KB938464 - Update
[55]: KB946648 - Update
[56]: KB950760 - Update
[57]: KB950762 - Update
[58]: KB950974 - Update
[59]: KB951066 - Update
[60]: KB951376-v2 - Update
[61]: KB951698 - Update
[62]: KB951748 - Update
[63]: KB951978 - Update
[64]: KB952004 - Update
[65]: KB952287 - Update
[66]: KB952954 - Update
[67]: KB954211 - Update
[68]: KB954459 - Update
[69]: KB954550-v5 - Update
[70]: KB954600 - Update
[71]: KB955069 - Update
[72]: KB955839 - Update
[73]: KB956572 - Update
[74]: KB956802 - Update
[75]: KB956803 - Update
[76]: KB956841 - Update
[77]: KB957097 - Update
[78]: KB958215 - Update
[79]: KB958644 - Update
[80]: KB958687 - Update
[81]: KB958690 - Update
[82]: KB959426 - Update
[83]: KB960225 - Update
[84]: KB960714 - Update
[85]: KB960715 - Update
[86]: KB960803 - Update
[87]: KB961118 - Update
[88]: KB961373 - Update
[89]: KB961501 - Update
[90]: KB963027 - Update
[91]: KB967715 - Update
[92]: KB968537 - Update
[93]: KB969897 - Update
[94]: KB969898 - Update
[95]: KB970238 - Update
[96]: XpsEPSC
-------------------
Network Connections
-------------------
NetWork Card(s): 1 NIC(s) Installed.
[01]: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.35
-----------------------------------------------------------------------------------------
Interestingly, it did not detect that I have four gigabytes of ram, only the three that XP supposedly "sees" (I am under the perhaps mistaken impression that an XP system uses the extra ram, even if it supposedly can't see it). Also, what are "hotfixes"?
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From Win7, the GUI works fine. The console opens, I don't know if that's intentional or not. Just thought I'd tell you that. EDIT: My processor should be 3.6 GHz, not 3.0.
-----------------------------
Source Diagnostic Tool Report
-----------------------------
Basic System Information:
> Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
> Architecture: 64-bit
> Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
> Memory: 4096MB RAM
> Graphics Card: NVIDIA GeForce GTX 280
> Graphics Driver Version: 6.01.7100.0000 (English)
> DirectX Version: DirectX 11
> Audio Out: Speakers (High Definition Audio Device)
> Audio In:
Detailed Information:
------------------
System Information
------------------
Time of this report: 7/4/2009, 17:19:10
Machine name: DAI-GURREN
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/20/08 13:30:42 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1609MB used, 6578MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7100.0000 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 280
Manufacturer: NVIDIA
Chip type: GeForce GTX 280
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E1&SUBSYS_12843842&REV_A1
Display Memory: 2799 MB
Dedicated Memory: 1008 MB
Shared Memory: 1791 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: W1952
Monitor Id: GSM4B77
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
------------------------
Operating System Details
------------------------
Virtual Memory: Max Size: 8,188 MB
Virtual Memory: Available: 6,574 MB
Virtual Memory: In Use: 1,614 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DAI-GURREN
Hotfix(s): 6 Hotfix(s) Installed.
[01]: KB970416
[02]: KB970419
[03]: KB970421
[04]: KB970423
[05]: KB970424
[06]: KB970858
-------------------
Network Connections
-------------------
Network Card(s): 2 NIC(s) Installed.
[01]: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.2
[02]: fe80::74f5:430c:29c5:6d4a
[02]: Hamachi Network Interface
Connection Name: Hamachi
DHCP Enabled: Yes
DHCP Server: N/A
IP address(es)
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Add an option to just copy the text directly to the clipboard since
most people who will be using it will just be C&P'ing it to a
support forum somewhere. Also, after saving the .txt file, open it
immediately. Or even better, just open up notepad with the text in it,
thus allowing the user to save it if they want to. The reason for all
of this is as of now, the user has to A) type in the name of the .txt
document B) navigate to it C) open it and C&P the contents and then
D) delete it.
Default save location should be the user's Documents folder, it defaulted to my FF installation directory.
If you need a source code review feel free to let me know.
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Quote: Originally Posted by X.Static
Default save location should be the user's Documents folder, it defaulted to my FF installation directory. Or the desktop, mine defaulted to my Trillian chat logs folder. Also, this program is a good idea.
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