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Stuck on Sending Client Info

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Stuck on Sending Client Info

# Aug 29, 2009 at 6:53 AM

Join Date:	Aug 05, 2008
Post Count:	78

slin 87145

Specialty: Scout

Steam ID: Dudeslin

Hey guys, here's my problem:

I'll load up TF2 just fine. I'll open up my "find servers" and find a server that is open and has a relatively low ping (<100). I double click and it loads up fast. Receiving server info....then it goes to "sending client info" and it always freezes in the same spot: right above the V in VAC. Also, I have a similar problem whenever I join a server that makes you download something. Whether it is a sound clip or a map, it will stop loading/downloading while on that screen (as in no progression in the bar). I'm not impatient and I let it load for a fairly long time (5 minutes) and finally decide that it is not loading and am forced to CTRL+ALT+DEL my way out. I've done everything from defragging my gcf files to verifying cache and updating my drivers.

Also, just to be clear, I am 100% sure my computer can run TF2. Occasionally I will get lucky and load into a game which I can play perfectly once I am in. However, about 75-80% of time I cannot get into a server.

Here are my specs:

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System Information

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Time of this report: 8/29/2009, 03:50:43

Machine name: STEVENL

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)

Language: English (Regional Setting: English)

System Manufacturer: CLEVO CO.

System Model: M860TU

BIOS: BIOS Revision: 1.02.16S LS1

Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs)

Memory: 3066MB RAM

Page File: 887MB used, 4065MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

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Card name: NVIDIA GeForce GTX 260M

Manufacturer: NVIDIA

Chip type: GeForce GTX 260M

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_08601558&REV_A2

Display Memory: 1024.0 MB

Current Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor: Default Monitor

Monitor Max Res:

Driver Name: nv4_disp.dll

Driver Version: 6.14.0011.7953 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 2/10/2009 23:38:00, 6068480 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: nv4_mini.sys

Mini VDD Date: 2/10/2009 23:38:00, 6253536 bytes

Device Identifier: {D7B71E3E-4558-11CF-F969-6B2803C2CB35}

Vendor ID: 0x10DE

Device ID: 0x0618

SubSys ID: 0x08601558

Revision ID: 0x00A2

Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

# Aug 29, 2009 at 7:44 AM

Join Date:	Apr 03, 2008
Post Count:	2321

Twilight Mage 83994

Steam ID: Twilight Mage

Sometimes just clicking around on the screen seems to unfreeze the loading bar for me.
If that doesn't work, try clicking cancel before clicking around.

# Aug 30, 2009 at 4:39 AM

Join Date:	Aug 28, 2009
Post Count:	17

DeAznSPY 91753

Specialty: Spy

slin, what kind of internet are you using? have you tried reinstalling the game?

btw, are you on a sager laptop? it has almost the exact same specs of a sager laptop i saw online.

# Aug 30, 2009 at 8:21 AM

Join Date:	Aug 05, 2008
Post Count:	78

slin 87145

Specialty: Scout

Steam ID: Dudeslin

@ twilight mage

Yes I tried clicking around. did nothing. clicking cancel did not work because the screen seems to not respond to my clicks but my mouse can move and i can hit the windows button and ctrl alt del.

@ deaznspy

i am at college (USC) so yeah. does that explain anything? cause I was able to play some games while here, but like some servers I was able to get into last night I can't get into tonight. also, I have indeed tried reinstalling.

yes I am on a sager NP8662. it's fantastic by the way. When I can actually get into games the graphics are amazing. like waaaay better than my desktop at home. at home I have to run everything on low excpet for model detail at medium and I'll get like ~20fps. Right now I'm running everything on high and I can get like 150 fps its rediculous. the only problems are that 1. I can't press more than 3 keys at once which makes playing soldier hard (rocket jumping short distances is ok but when I have to hit space > ctrl real fast and turn it doesn't register so I end up not moving and hurting myself a lot). I've been picking up scout and sniper which is actually feasible now that things don't lag. and 2. I can't get into servers to even play the damn game XD. I did upgrade this laptop a bit from the original but it is still essentially the same laptop. Oh also 3. this computer gets hot when I play tf2 (~60-75 degrees celsius) but it's nothing compared to other computers. But even if I'm just browsing the internet it gets hot so. Oh and 4. battery life is ~2 hrs. so I'm plugged in 99% of the time.

----

Any other help you guys have is greatly appreciated.

-Slin

# Aug 30, 2009 at 1:16 PM

Join Date:	Nov 13, 2007
Post Count:	887

Mooga 80256

Specialty: Pyro

Clan: FTR

1) That's a limitation set by your keyboard, motherboard, or BIOs and generally cannot be changed. External keyboards might give you better luck.

2) What software are you running in the background? Are you running PG2 (Peer Guardian 2)? Have you tried disabling your firewall? Is it possible that your college is blocking ports?

3) As long as your dorm room doesn't go up in flames, you're fine.

4) ALWAYS play games PLUGGED IN. Mobile processors generally under-clock when then are running on battery which will increase your battery time... but greatly decrease your performance.

# Aug 30, 2009 at 1:41 PM

Join Date:	May 17, 2009
Post Count:	902

The Blind Sniper 90594

Specialty: Sniper

Steam ID: theharorider

How long have you waited for it to unfreeze? Sometimes that happens to me but after a while it just goes right to the game.

# Aug 30, 2009 at 3:26 PM

Join Date:	Aug 05, 2008
Post Count:	78

slin 87145

Specialty: Scout

Steam ID: Dudeslin

@ mooga

1. Oh I already knew that I needed an external keyboard but I don't want to bother. Was just letting deaznspy know that it has limitations.

2. What kind of software? Hm...Well I am running Symantic Antivirus 2006 Corporate Edition but I turn off auto-protect every time I play. Although my college may be blocking ports, I am led to believe that it is another problem because on some nights I can connect to certain servers in my favorites list (such as TF2F) and other nights I cannot. Also as far as I know I'm not running any other programs in the background. Looking at the sytem tray I see synaptics pointing device (track pad), symantic (off), realtek HD audio manager, my printer, and steam.

3. Yeah I know it gets hot but so far so good in terms of things not exploding =).

4. Oh really? I was sometimes running the game while not plugged in because I heard you need to let the battery run out every once in a while to retain battery life.

@ the blind sniper

1. Like I said I have waited like 5 minutes on multiple occasions but now I get sort of impatient and only wait about 45-60. I know there must be something wrong because when I can connect to a server it is almost instant because this computer is so powerful. Once I double click the server and if I am going to get in I will be loaded and good to go in about 15-20 seconds tops. So...

thanks for the help so far guys. Keep the suggetions coming!

-slin

# Aug 30, 2009 at 4:57 PM

Join Date:	Apr 03, 2008
Post Count:	2321

Twilight Mage 83994

Steam ID: Twilight Mage

Sometimes I have to wait up to 7 or 8 minutes to connect the first time after launching the game.
After that I can connect to servers much faster, until I restart the game that is.

# Aug 31, 2009 at 4:19 AM

Join Date:	Aug 05, 2008
Post Count:	78

slin 87145

Specialty: Scout

Steam ID: Dudeslin

Hm really? Because I was just playing this afternoon and what happened was, I disabled the realtek HD audio manager, went into TF2, and was able to get into a game! I played for a bit, disconnected, and was able to join 3 other servers! I was really stoked about it. Then I disconnected again for the 4th time and went to join a 5th server but it wouldn't load. I was like ???. Super confused because I thought I had solved the problem (audio manager) but it turns out I guess that isn't what it is. Also your theory about warming up twilight wouldn't work because I had already played 4 other servers.

Any other troubleshooting tips or whatever anecdotes are still greatly appreciated!

-Slin

[edit]

Hey I just started up TF2 and I added -map_background none -novid +map none -console to the launch options because I read online somewhere that it would make starting up TF2 go faster. Then when I got into the menu screen, since it had -console in the launch option my console opened and the following was there:

maxplayers set to 24

Steam config directory: c:\program files\steam\steamapps\dudeslin\team fortress 2\platform\config

ConVarRef cl_forwardspeed doesn't point to an existing ConVar

Unknown command "cl_thirdperson"

Can't use cheat cvar cam_snapto in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_ideallag in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealdelta in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealyaw in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealpitch in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealdist in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealdistright in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_idealdistup in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar cam_collision in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_maxpitch in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_minpitch in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_maxyaw in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_minyaw in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_maxdistance in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_mindistance in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_orthowidth in multiplayer, unless the server has sv_cheats set to 1.

Can't use cheat cvar c_orthoheight in multiplayer, unless the server has sv_cheats set to 1.

Unknown command "sv_backspeed"

CModelLoader::Map_IsValid: No such map 'maps/none.bsp'

map load failed: none not found or invalid

--- Missing Vgui material vgui/..\vgui\icon_con_high

--- Missing Vgui material vgui/../vgui/icon_con_high.vmt

--- Missing Vgui material vgui/../vgui/icon_con_low.vmt

----------------------

so does anyone think any of that has something to do with it? what about those last 3 lines about missing vgui material? do I have cheats on that I am not aware of but it's not letting them turn on? !?!?! what is going on here?

# Aug 31, 2009 at 10:12 AM

Join Date:	Oct 06, 2007
Post Count:	2848

Scorch 77948

Clan: {TF2F}

Quote:

Originally Posted by slin
Hm really? Because I was just playing this afternoon and what happened was, I disabled the realtek HD audio manager, went into TF2, and was able to get into a game! I played for a bit, disconnected, and was able to join 3 other servers! I was really stoked about it. Then I disconnected again for the 4th time and went to join a 5th server but it wouldn't load. I was like ???. Super confused because I thought I had solved the problem (audio manager) but it turns out I guess that isn't what it is. Also your theory about warming up twilight wouldn't work because I had already played 4 other servers.