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Valve apologise for accidentally resetting achievements
#  May 02, 2008 at 12:04 PM
Join Date:
Mar 13, 2008
Post Count:
292
 
Specialty: Heavy
Steam ID: cascade_uk
Clan: applying for {TF2F}
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... I just received the following email from Valve. I promise this is genuine.

romRobin Walker <robin@valvesoftware.com>
reply-toRobin Walker <robin@valvesoftware.com>,
to***my email address***,
dateFri, May 2, 2008 at 7:58 PM
subjectHello from Valve
mailed-byvalvesoftware.com
Hi.
Yesterday, we reset your Medic achievements because we mistakenly believed you had hacked around the system to get them. Today we discovered a bug in our code that resulted in you being incorrectly flagged as cheating. As a result, I'm emailing you to apologize for our error, and to let you know that we've decided to award you the full set of Medic achievements.
Have fun with the Ubersaw,
Robin Walker.
#  May 02, 2008 at 12:05 PM
Join Date:
Apr 14, 2008
Post Count:
79
 
Specialty: Spy
Steam ID: Lupin The III
 
Mwahah! F-ing sweet bro!

Go to town with that Ubersaw.
#  May 02, 2008 at 12:06 PM
Join Date:
Jan 14, 2008
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Specialty: Soldier
Steam ID: BuckyKat
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That's awesome, Cascade. It's great to know that Valve communicates directly with their users to resolve issues.
#  May 02, 2008 at 12:12 PM
Join Date:
Oct 16, 2007
Post Count:
723
 
Specialty: Medic
Steam ID: trainRiderJ
Clan: {TF2F}
 
This is definitely a good move on Valve's part. I still think there should be an official community-wide message given to us.
#  May 02, 2008 at 12:16 PM
Join Date:
Mar 13, 2008
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Steam ID: cascade_uk
Clan: applying for {TF2F}
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As I mentioned earlier in the shoutbox; after this, if I hear one more person posting about how valve must die, they can blow me.
#  May 02, 2008 at 12:17 PM
Join Date:
Jan 27, 2008
Post Count:
998
 
Specialty: Medic
Steam ID: smerbeck@hotmail.com
Clan: {TF2F} Community
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From: Robin Walker (robin@valvesoftware.com)

Medium riskYou may not know this sender.Mark as safe|Mark as unsafe
Sent: Fri 5/02/08 3:04 PM
Reply-to: Robin Walker (robin@valvesoftware.com)
To: smerbeck@hotmail.com 
Hi.
Yesterday, we reset your Medic achievements because we mistakenly believed you had hacked around the system to get them. Today we discovered a bug in our code that resulted in you being incorrectly flagged as cheating. As a result, I'm emailing you to apologize for our error, and to let you know that we've decided to award you the full set of Medic achievements.
Have fun with the Ubersaw,
Robin Walker.


They reset me randomly yesterday as well. What a nice thing for Valve to do.
#  May 02, 2008 at 12:18 PM
Join Date:
Jan 14, 2008
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357
 
Specialty: Pyro
Steam ID: R4z0r
GamerTag: R4z0r1313
Clan: {TF2F}
 
Yeah i fuckin love Valve and will continue to buy their games.

I got that exact same e-mail sometime this morning. word for word. and yes i will and have been enjoying the ubersaw.

lol and no their was no error in their code.
#  May 02, 2008 at 12:23 PM
Join Date:
Apr 14, 2008
Post Count:
79
 
Specialty: Spy
Steam ID: Lupin The III
 
Quote:
Originally Posted by R4z0r
Yeah i fuckin love Valve and will continue to buy their games.

I got that exact same e-mail sometime this morning. word for word. and yes i will and have been enjoying the ubersaw.

lol and no their was no error in their code.

The hell do you know that Valve dosn't? >_>
#  May 02, 2008 at 12:29 PM
Join Date:
Nov 01, 2007
Post Count:
610
 
Specialty: Medic
Steam ID: CynicalMagician
Clan: {TF2F}
 
I got mine all back today. God only knows if they'll stay though.
#  May 02, 2008 at 12:29 PM
Join Date:
Jan 01, 2008
Post Count:
530
 
Specialty: Sniper
Steam ID: Divine
Clan: Applying for {TF2F}
 
I have no new emails from valve


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